Smart Service Management for Repair & Maintenance Businesses in Moradabad
ServiceGo is a digital service management platform built for AC, washing machine and home appliance repair businesses. It brings service requests, technicians, customers, AMC, spare parts and job management together in one simple system.
Instead of managing complaints through calls, messages and spreadsheets, ServiceGo provides a centralized platform to manage your complete service workflow — from complaint to completion, with field verification.
Trusted by AC & appliance service businesses • Web CRM + Mobile App
The goal of ServiceGo was to simplify the daily operations of service businesses and technicians.
Instead of managing complaints, customer details, service jobs and follow-ups through calls, messages and spreadsheets, ServiceGo provides a centralized platform where businesses can manage their complete service workflow.
Complaint → CRM → Technician → Verification → Completion
Service businesses often deal with a large number of customer complaints and service requests every day. Keeping track of technicians, job status, spare parts, payments and customer information can become difficult when everything is managed manually.
We needed a solution that could make the entire process more organized while also making field work easier for technicians.
We developed ServiceGo as a complete service management ecosystem with a web-based CRM and mobile application.
Businesses can create and manage service requests, assign jobs to technicians, track job progress and maintain customer records from the CRM. Technicians can access their assigned jobs through the mobile app and update the service status directly from the field.
From complaint to completion — manage every step in one ecosystem.
Create, assign and track customer service complaints from a centralized dashboard — from registration to completion.
Assign service jobs to technicians and keep track of their current and completed work in real time.
Technicians can view assigned jobs, access customer information and update service details directly from the field.
Verify jobs using location, OTP and repair-item photos — maintain a clear record of completed work.
Manage Annual Maintenance Contracts and keep track of customers with active service plans.
Keep records of required and used spare parts during service jobs — inventory and tracking made easy.
Maintain customer information and service history in one place to quickly understand previous requests.
Scan QR on the appliance / job card to verify genuine visit — pulls full service history and locks job verification to that unit.
Track jobs through pending, assigned, in-progress and completed stages with live updates.
Every complaint becomes a job card — order value, advance, spare parts used, final bill & payment status tracked job-wise.
Service partners & franchisees get their own login — view assigned area jobs, update work, track earnings & settlements.
Online service booking website — customers book AC / washing machine repair in 1 minute, complaint auto-creates in CRM.
A smooth 6-step workflow from complaint to verified completion.
Website / Call Booking
Online or phone order
CRM Order + Job Card
Create & assign
Technician Assignment
Job allocate
Service Visit
Field visit
Job Verification
QR • OTP • Location • Photo
Billing & Completion
Bill, payment & feedback
A service request starts in the CRM, where it can be assigned to the appropriate technician. The technician receives the job through the mobile application, visits the customer and updates the service information. Verification details such as OTP, location and repair-item photos can be recorded as part of the service process before the job is completed.
Designed for every repair and field service business in Moradabad
Centralized control over customers, complaints, technicians, jobs, AMC and parts — everything your office team needs in one dashboard.
CRM Dashboard
Field technicians get their assigned jobs instantly — with customer details, location, and tools to update work from the customer's doorstep.
Edit Profile
Profile
Complaint Details
Service partners & franchisees work in their own login — only their area's jobs, their technicians and their settlements. No mix-up with other branches.
Your own service booking website — customer selects AC / washing machine issue, picks a slot, and the complaint lands directly in your CRM as a new order.
ServiceGo = Business CRM + Technician App + Partner Panel + Booking Website — office controls, field executes, customers book online.
ServiceGo helps businesses reduce manual work and maintain better control over their daily service operations.
Organize customer complaints
Create orders & job cards with billing
Assign jobs to technicians
Track service progress
Maintain customer service history
Manage AMC customers
Track spare parts
Verify jobs: QR + OTP + location + photo
Partner / franchise-wise control
Online booking via website
Content me features hain — lekin humne Moradabad ke service businesses ke liye implementation & support bhi socha hai. Technician app field me network kam hone par bhi kaam kare, office aur technician ke beech gap na rahe, aur har job verified ho — yahi farq hai.
We don't just give software — we set up your service workflow.
Onboarding, data migration, technician training & AMC setup — done in 3 days.
We migrate your customer list, AMC records & train your team — free.
Local language support, nearby technician auto-assign, and area-wise reporting.
OTP + photo + location ensures no fake completions — you see proof.
Daily jobs, pending AMC renewals & technician performance — one screen.
Whether you run a single AC service center or multiple branches across Moradabad, ServiceGo keeps every complaint, technician and AMC in one view. No more missed calls or lost registers — your entire service history stays organized and searchable by customer, area or technician.
Businesses save 12+ hours/week
on manual follow-ups and registers
The result is a centralized service management platform that connects the business team, technicians and customers through a single workflow.
ServiceGo makes it easier for service businesses to move from a manual complaint-based process to a more organized and trackable digital system.
ServiceGo — Manage Services. Connect Teams. Serve Customers Better.
Jo har service business poochta hai
Move from calls and registers to a verified, trackable system — where every complaint, technician and spare part is visible in one place.
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